Xpu-Ha Palace All Inclusive
Information & Amenities
Hotel Information: The Xpu-Há (pronounced ish-poo-HA) Palace is designed for vacationers seeking a natural environment in an intimate setting with the convenience of all-inclusive living. Ecological tours and programs are in addition to regular resort activities such as volleyball.
Amenity highlights: A large swimming pool is divided into three sections for adults, adolescents, and children. A small, open-air zoo holds coatimundis, a tiger cat, and spider monkeys. A children’s club provides supervised activities for children ages 4–12 as well as a children's pool.
Insider tip: The All-Inclusive plan allows guests to use pools, beaches, restaurants, and bars at other Palace Resorts, Aventura Spa Palace on the Riviera Maya, about 80 km (50 mi) south of Cancún, and Playacar Palace. Guests also have access to Cancun Palace, Isla Mujeres Palace, Sun Palace, Beach Palace, Moon Palace Golf $ Spa Resort, and Cozumel Palace. Scheduled roundtrip transportation is provided to these partner hotels.
Property Amenities
The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).
Guests of Xpu-Ha Palace All Inclusive enter a dramatic open-air reception area, from which a long, snake-shaped, thatched roof palapa honoring Kukulkan, the Mayan snake-god, stretches. The palapa leads through an open-air zoo of large, natural-environment cages containing coatimundis, a tiger cat, and spider monkeys to a six-story palapa shading an open-air lobby.
The center of the lobby floor depicts the Mayan calendar. Xpu-Ha's lobby houses a tour desk, computers, and a bar/lounge with dance music nightly. A paved path winding through the resort's grounds is popular among bicyclists, walkers, and joggers. Along the path are a beauty shop and a children’s club that provides supervised activities for children ages 4–12 as well as a children's pool. A large swimming pool is divided into sections for adults, adolescents, and children, and there are eight spa treatment rooms. Like all major Riviera Maya hotels, the resort has its own water-purification system. Complimentary wireless Internet access is available throughout the resort.
Ground transportation:
Shuttle vans or private cars of varying prices are available. They can be selected during the process of booking a reservation for this hotel, via this Web site, and added to the total trip cost.
- Swimming pool - children's
- Swimming pool - outdoor
- Bar/lounge
- Complimentary newspapers in lobby
- ATM/banking
- Concierge services
- Dry cleaning service
- Parking (free)
- Gift shops or newsstand
- Hair salon
- Multilingual staff
- Medical assistance available
- Restaurant(s) in hotel
- Room service (24 hours)
- Currency exchange
- Poolside bar
- Number of rooms: 144
- 24-hour front desk
- Beauty services
- Kids' club
- Tour assistance
- Suitable for children
- Caters to singles
- Caters to couples
- Caters to families
Room Descriptions
The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).
Xpu-Ha Palace offers 144 guestrooms located in two-story bungalows scattered throughout the grounds. Bungalows are brightly colored and have steeply sloped, Mayan-style thatched roofs. Spacious decks are furnished with hammocks, tables, and chairs. Room décor includes white, roughly textured walls; pale granite floors; rattan headboards; stone nightstands with reading lamps and candleholders. Minibars are restocked every two days with bottled water, sodas, and domestic beer. Rooms include two-person jetted tubs behind the bed; bathrooms have two-person stall showers. Wireless Internet access is complimentary.
Additional amenities include bathrobes and slippers, purified water, and designer bath products.
Room Features
- Clock radio
- Internet access - wireless
- Coffee/tea maker
- Cable/satellite TV
- Air conditioning
- Balcony
- Ceiling fan
- Hair dryer
- Cribs (infant beds) available
- Jetted tub
- Free local calls
- Minibar
- Voice mail
- In-room safe
- Iron/ironing board
- Internet access - complimentary
- Designer toiletries
- Slippers
- Bathrobes
Area Attractions
Puerto Aventuras (shopping, dining) - 2.5 km (1.5 miles)
Xcaret (eco-archeological park) - 8 km (5 miles)
Downtown Playa del Carmen - 13 km (8 miles)
Downtown Cozumel - 13 km (8 miles) and 40-minute ferry ride
Tulum (Mayan ruins) - 21 km (13 miles)
Cancún hotel zone - 93 km (58 miles)
Cancún International Airport (CUN): Approximate driving time to the Xpu-Ha Palace is 60 minutes and distance is 90 km (56 miles).
Driving directions from Cancún International Airport: From the airport, turn right and take Hwy 307 south. Signs to the hotel are along the road. The hotel is on the left side.
Getting there: Xpu-Ha Palace All Inclusive offers fixed-price shuttle services from the airport through a private agency for US$23-46 one-way or roundtrip per person. Prices are subject to change without advance notice. To arrange, guests can call the telephone number on the reservation confirmation received after booking via this Web site. Rental cars are available online.
Getting around: Taxi fare to Puerto Aventuras is US$16–$25; into Playa del Carmen, fare is US$36–$75. Prices are subject to change.
Shuttle vans or private cars of varying prices also are available. They can be selected during the process of booking a reservation for this hotel, via this Web site, and added to the total trip cost.
Activities
The majority of on-site recreational activities and facilities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).
This Riviera Maya resort features ecological tours and a small zoo. It also offers a range of water sports, including kayaking and snorkeling, and a fitness center.
Xpu-Ha Palace is located at the south end of Xpu-Há Bay and offers opportunities for snorkeling, diving, or deep-sea fishing trips (surcharges for all). Hotel staff can help arrange a variety of other outings including: horseback rides, deep-sea fishing, and swimming with dolphins (surcharges for all).
The recreational activities listed below are available either on site or near this Mexican hotel; fees may apply.
- Snorkeling
- Kayaking
- Running track/path
Restaurants & Bars
The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information). |
Mariachi - Serving International buffets for breakfast and lunch, and Mexican cuisine à la carte for dinner.
Raggazzi -Italian cuisine served à la carte. Dinner only.
Grill - Snacks and grilled items are served all day; buffet service operates from late morning to evening. Located in the pool area.
Aqua Bar - Open midmorning to evening in the pool area.
Beach Bar - Bar and snack service from midmorning to evening.
Lobby Bar - Lounge open from morning to late night.
Location
Km 265 Carreterra Chetumal
Puerto Juarez
Xpu-Ha, Q. Roo 77710
Mexico
Nearest major airport:
Cancun, Mexico (CUN-Cancun Intl.)
Area:
Xpu-Ha, Quintana Roo, Mexico
Important Information
Extra person charges may apply and vary depending on hotel policy.
Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in. Special requests made via this Web site cannot be guaranteed and may incur additional charges.
- Check-in time is 3 PM
- Check-out time is Noon
