The Royal in Playa del Carmen All Inclusive Spa & Resort
Information & Amenities

Hotel Information: In front, this resort faces a downtown setting along a palm-treed street while in back, it opens onto an expansive stretch of green lawn that leads to a white-sand beach and the Caribbean Sea. Across the water twinkle the lights of Cozumel. Stained glass ceilings and windows, marble floors, and seated check-in with cold drinks and towels await arriving guests.
Amenity highlights: SPAzul, the on-site spa, is nestled into a verdant garden--outdoor massage tables and spa tubs are surrounded by lush foliage. Treatments (surcharges for all) include the Mayan inspired temazcal steam bath and Saas, or clarity and light treatments, which match earth, wind, fire, or water elements to individual massages, masques, and exfoliations. Also on the extensive menu are algae body wraps, deep-tissue massages, chocolate treatments, and facial treatments for men.
Insider tip: Locals and visitors alike agree that the heart of Playa del Carmen is Fifth Avenue which is home to a concentrated number of popular shops, restaurants, cafés, and bars. Guests at this resort are only one block away from Fifth Avenue, which extends 3 km (2 mi) in one direction and 1.5 km (1 mi) in the other.
Property Amenities
The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).
This resort mixes the columns and low white buildings of a classic Mediterranean style with the painted, carved decorations and mariachi-band sculptures of a Mexican hacienda style.
Because the buildings do not block the sun, guests can bask by the pool or on the beach right up until sunset. To cool off, they can lie on in-water chaise lounges or jump into either of two freeform pools, one whose swim-up bar has swing seating. Butlers stroll through pool and beach areas with books, magazines, sunscreen, and drinks.
A fitness center features cardio and strength-training equipment and is divided by a glass wall from a studio for Pilates and spinning classes. The lobby contains billiard tables; billiards and Ping-Pong also can be played in the 24-hour VIP Lounge.
Six restaurants offer a wide variety of cuisine, including the Chef’s Plate, with multi-course meals where guests can discuss dishes with the chef and wines with the sommelier. Cocktails are available at four bars—including one with nightly music—and 24-hour room service is provided.
A business center provides computers, fax machines, office supplies, and high-speed Internet access (surcharge). Wireless Internet access is complimentary in the lobby area. In addition to concierge services, a special romance concierge is on site to provide information tailored for couples.
- Swimming pool - outdoor
- Poolside bar
- Swim-up bar
- Spa tub
- Spa services on site
- Steam room
- Sauna
- Fitness equipment
- Bar/lounge
- Restaurant(s) in hotel
- Room service (24 hours)
- Business center
- 24-hour front desk
- Number of rooms: 459
- Number of floors: 3
- Hair salon
- Gift shops or newsstand
- Medical assistance available
- Tour assistance
- Dry cleaning service
- Audio-visual equipment
- Patio
- Video library
- Banquet facilities
- Elevator/lift
- Air-conditioned public areas
- Beauty services
- Billiards
- Concierge desk
- Conference room(s)
- Currency exchange
- Full-service health spa
- Internet access in public areas - complimentary
- Internet access - wireless
- Library
- Massage - treatment room(s)
- Meeting rooms (small groups)
- Multilingual staff
- Parking (free)
- Porter/bellhop
- Shopping on site
- Wedding services
Room Descriptions
The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).
The Royal in Playa del Carmen All Inclusive Spa & Resort offers 459 guest suites, all with furnished terraces or balconies and entrance foyers. All rooms have jetted tubs designed for two, upholstered chaise lounges, and beds with pillowtop mattresses and partial curtains.
TVs come with satellite channels and CD/DVD players (CDs and DVDs can be borrowed from the business center). Wireless Internet access is complimentary and electronic safes accommodate laptops.
Marble bathrooms feature dual vanities with bowl sinks and shower stalls are equipped with hand-held showerheads.
Other amenities include coffeemakers; minibars stocked daily with water, beer, soft drinks, and a selection of international liquors; electronic, laptop-compatible safes; dual-line cordless telephones with bilingual voice mail and bathroom extensions.
Additional amenities in Royal rooms include larger, 32-inch TVs on rotating trays, with Bose stereo and speaker systems and loaded iPods; upgraded minibar selections; Bulgari bath amenities; bathrobes and slippers; pillow menus and turndown service with aromatherapy.
Room Features
- Internet access - wireless
- Cable/satellite TV
- DVD player
- CD player
- Hypo-allergenic bedding available
- Balcony
- Separate sitting area
- Climate control
- Ceiling fan
- Air conditioning
- Voice mail
- Direct-dial phone
- Internet access - complimentary
- Minibar
- Coffee/tea maker
- Housekeeping (daily)
- Turndown service
- Jetted tub
- Complimentary toiletries
- Hair dryer
- Makeup mirror
- Sewing kit
- Extra towels/bedding in room
- Handheld shower
- Electronic/magnetic keys
- In-room safe
- Clock radio
- Rollaway beds
- Non-smoking rooms
- Smoking rooms
Area Attractions
Fifth Avenue (shopping, dining) - 1 block
Main Square - 15-minute walk
Cozumel ferry terminal - 20-minute walk
Xcaret (eco-park) - 6 km (3.75 mi)
Tulúm (historical site) - 63 km (39 mi)
Cancún - 68 km (42 mi)
Cancún International Airport (CUN): Approximate driving time to The Royal in Playa del Carmen All Inclusive Spa & Resort is 1 hour and distance is 64.5 km (40 mi).
Getting there: Rental cars are available online. Taxis (US$60) and bus service from the airport to Playa del Carmen (US$9) are also available.
Getting around: Walking is popular because The Royal in Playa del Carmen All Inclusive Spa & Resort is located in the core of the city.
Activities
The majority of recreational activities and facilities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).
This oceanfront resort offers beach volleyball and nonmotorized water sports, including snorkeling. Introductory scuba-diving lessons are held in a diving pool. Two freeform pools separate the wide stretch of green lawn from the white sand of the beach: one is the center of pool and poolside activities, such as bingo; another has a lap lane and is intended for quieter pursuits. Tennis courts are on the roof. Beach palapas are provided; plenty of lounge chairs are available on the sand or by the pool.
Use of the hotel’s bicycles is complimentary. A fitness center is on site, with classes including aerobics and Pilates. The on-site spa features a steam room, sauna, cold plunge, and spa tubs that are complimentary to all guests; spa treatments can be booked (surcharge).
The recreational activities listed below are available either on site or near the hotel; fees may apply.
- Golfing nearby
- Snorkeling on site
- Surfing/boogie boarding on site
- Swimming on site
- Scuba diving nearby
- Water skiing nearby
- Personal watercraft nearby
- Motor boating nearby
- Windsurfing nearby
- Pilates classes/instruction on site
- Yoga classes/instruction on site
- Aerobics on site
- Volleyball on site
- Tennis on site
- Fishing nearby
Restaurants & Bars
The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information).
Reservations are not required at any restaurants; dress is casual (wet clothes are not allowed). Guests are also allowed to dine without charge at all restaurants at companion property, Gran Porto Real Resort & Spa, across the street
Maria Marie - Specializes in Mexican-French fusion cuisine. Features murals by Mexican artists. Open for dinner.
Spice - Innovative international cuisine with show-cooking stations. Buffets and à la carte menu. Open for breakfast, lunch, and dinner. Ocean views.
Pelicanos - Oceanfront setting for Caribbean/seafood fare. Open for breakfast, lunch, and dinner.
Asiana - Asian cuisine. Buffets and à la carte menu. Features teppanyaki cooking in front of diners. Open for lunch and dinner.
Tapas and Pinxos - Featuring cuisine of Northern Spain and the Basque region. Open for dinner.
Chef’s Plate Restaurant - International cuisine with a menu that changes daily. Guests linger to discuss dishes with the chef and wine with the sommelier. Open for dinner.
24-Hour VIP Lounge - Wide selection of appetizers, snacks, and alcoholic and nonalcoholic beverages. Billiards and Ping-Pong tables.
La Tequileria and Cigar Club - Guests can sample more than 80 Mexican tequilas while watching cigar makers hand-roll cigars.
Lobby Bar - Margaritas and martinis. Full bar. Also in the lobby is the Royal Martini Bar and a wine-tasting corner.
Trade Winds - Poolside and swim-up bar with swing seating. Snacks, beverages, and cocktails. Evening music and dancing. Another swim-up bar can be found at the second pool.
Room service - Available 24 hours. Delivery and pick-up are done through discreet boxes built into the wall next to guestroom doors.
Location
Av. Constituyentes No. 2
Playa del Carmen, Q. Roo 77780
Mexico
Nearest major airport:
Cancun, Mexico (CUN-Cancun Intl.)
Area:
Playa del Carmen, Quintana Roo, Mexico
Important Information
Extra-person charges may apply and vary depending on hotel policy.
Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in. Special requests made via this Web site cannot be guaranteed and may incur additional charges.
- Pets not allowed
- Check-in time is 3 PM
- Check-out time is Noon

