Occidental Grand Xcaret All Inclusive
Information & Amenities
Hotel Information: This family Mexico resort on the scale of a theme park, is like a small town containing exceptional parks and recreation areas. Because the hotel sections are limited to three stories and green spaces abound, the resort's size never overwhelms. Long-term visits reward guests with ample opportunity to explore the resort and perhaps encounter a colorful toucan in its natural environment. Seeing iguanas sunning themselves is a certainty.
Amenity highlights: Lodging at the resort is divided into four sections. With the exception of the colorful, village-like Pueblo de Rio along the river, each section has its own pool and sundecks. In the exclusive, 45-suite Royal Club, the private pool complex includes a 30-foot-diameter hot tub. In the 128-room Cangrejo section, the large pool is crossed by a stone bridge and contains five cool-water spas tubs. The resort's main pool is located at the 393-room Flamenco section. It consists of three enormous swimming areas connected by channels beneath stone bridges.
Each guest receives a one-day pass to world-renowned Xcaret Park, the adjacent nature park that is one of Yucatan's principal visitor attractions. Xcaret was an important Mayan port and ceremonial center and now serves as an eco-entertainment park, archeological site, and nature reserve. Some 25 attractions are scattered throughout, including a wild bird breeding aviary, butterfly pavilion, jaguar sanctuary, orchid conservatory, and coral-reef aquarium.
Insider tip: On the beach is a temazcal (traditional Mayan sweat lodge) shaped like a stone igloo. Guests sweat in steam produced by scented water poured on heated volcanic stones (surcharge).
Property Amenities
The majority of amenities, activities, and gratuities at this Occidental Grand Xcaret are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).
Hotel facilities include: a health-and-beauty spa complete with sauna, steam room, and spa tub with various kinds of massage and body and facial treatments; a state-of-the-art fitness center; a business center with Internet access; and an indoor/outdoor children's activities center that includes video games, a pool, and a playground. Activities for both adults and children begin in the morning and run until well after dark. Among them are water aerobics, dance lessons, beach volleyball, and bicycle tours. Like all major Mayan Riviera hotels, the hotel is equipped with a water-purification system.
- Swimming pool - outdoor
- Swimming pool - children's
- Spa tub
- Fitness equipment
- Health club
- Nightclub
- Poolside bar
- Swim-up bar
- Supervised child care/activities
- Private beach
- Bar/lounge
- Babysitting or child care
- Hair salon
- Conference room(s)
- Shopping on site
- Currency exchange
- Laundry facilities
- Internet access in public areas - surcharge
- Tour assistance
- Medical assistance available
- Full-service health spa
- Massage - treatment room(s)
- Sauna
- Complimentary newspapers in lobby
- Multilingual staff
- Concierge desk
- Parking (free)
- Patio
- Gift shops or newsstand
- Restaurant(s) in hotel
- Audio-visual equipment
- Event catering
- Business center
- Banquet facilities
- Meeting rooms (small groups)
- Ballroom(s)
- Internet access in public areas - high speed
- Internet access in public areas - dial-up
- Cell phone/mobile rental
- Number of rooms: 769
- 24-hour front desk
- Porter/bellhop
- Translation services
- ATM/banking
- Beauty services
- Children's club
- Coffee in lobby
- Clubhouse
- Grocery
- Elevator/lift
- Air-conditioned public areas
- Umbrella
- Wedding services
Room Descriptions
The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).
This Occidental Grand Xcaret offers 769 guestrooms and suites, located in a number of small three-story buildings surrounded by gardens, pools, and river channels. There are no elevators. All rooms are spacious, and feature contemporary dark-wood furniture and barefoot-friendly tile or marble floors. Bathrooms contain a roomy, marble stall shower with a bench and a marble vanity but do not include a tub. Each room has a balcony or terrace furnished with table and chairs.
Room Features
- Balcony
- Hair dryer
- In-room safe
- Cable/satellite TV
- Housekeeping (daily)
- Telephone
- Air conditioning
- Desk
- Ceiling fan
- Clock radio
- Wheelchair accessible
- Cribs (infant beds) available
- Climate control
- Blackout drapes/curtains
- Internet access - surcharge
- Direct-dial phone
- Voice mail
- Internet access - dial-up
- Refrigerator
- Bottled water in room (complimentary)
- Designer toiletries
- Makeup mirror
- Sewing kit
- Child care (in room, surcharge)
- Electronic/magnetic keys
- Rollaway beds
Area Attractions
Xcaret Park - adjacent
Playa del Carmen - 6 km (4 miles)
Cozumel - 4 km (2.5 miles) and 40-minute ferry
Xel-Ha (archeological site) - 50 km (31 miles)
Tulum (Mayan ruins) - 59 km (37 miles)
Cancún hotel zone - 72 km (45 miles)
Cobá (Mayan ruins) - 101 km (63 miles)
Chichén Itzá (Mayan ruins) - 277 km (172 miles)
Cancún International Airport (CUN): Approximate driving time to Occidental Grand Xcaret All Inclusive is 45 minutes and distance is 56 km (35 miles).
Driving directions from Cancún International Airport: Take Hwy 307 south for approximately 53 km (33 miles) just past the town of Playa del Carmen. Follow signs for Grand Xcaret resort.
Getting there: The resort does not offer airport transfers but authorized taxis, buses, and rental cars can be found as soon as you exit the airport. Authorized group taxi fare to the resort is $36+ USD per ride. Car rentals are available online. Prices subject to change without notice.
Getting around: The Occidental Grand is located in the Riviera Maya about ten minutes south of Playa del Carmen. Taxis into Playa del Carmen are $5–15 USD. Hotel staff can arrange day tours to the Mayan ruins of Tulum, Xel Ha, Chichen Itza for $36+ USD. Taxis can also be hired for blocks of time or for the day to tour the area for $36+ USD. Taxi prices should be discussed with the driver before beginning any trip. Car rentals are $36+ USD and available online.
Shuttle vans or private cars of varying prices also are available. They can be selected during the process of booking a reservation for this hotel, via this Web site, and added to the total trip cost.
Activities
The majority of recreational activities and facilities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).
Non-stop activities at this resort cover a wide range of interests: stretching and jogging sessions, pool games, contests, tournaments, bingo, and tennis clinics. Guests also can take advantage of the resort’s location by exploring the local area on ecological and cultural hikes as well as on bicycle tours.
Popular activities nearby include deep sea fishing for mahi mahi and blue marlin; scuba diving at Barracuda reef with a sunken ship, and snorkeling. Golf enthusiasts can take advantage of the 18-hole par 72 course designed by Robert Von Hagge, which is 10 km (6 miles) away. Hotel staff can help arrange local area activities.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
- Kayaking
- Snorkeling on site
- Fishing nearby
- Swimming on site
- Golf - miniature on site
- Tennis on site
- Golfing nearby
- Scuba diving on site
- Aerobics
- Volleyball on site
- Basketball
- Playground on site
Restaurants & Bars
The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information). |
Le Buffet - Located at the center of this all-inclusive resort, in the main complex. This large, high-ceilinged casual-dress restaurant serves international buffets for breakfast, lunch, and dinner.
Sonora Grill - The Mexican state of Sonora is cattle country and this steakhouse celebrates the state with Western decor and grilled steaks, seafood, chicken, and pork. Dinner only. Reservations and resort wear required.
Sample menu for Sonora GrillSample menu for Sonora Grill
Appetizers:
- Fresh salad bar
- Ox-tail consommé soup
Main courses: - Steak broschette with criolla sauce
- Chicken and shrimp pita fajitas
- Xcaret’s steak fillet
Desserts: - Selection of buffet desserts
Los Olivos - In a relaxed ambience reminiscent of a seaside Mediterranean spot, Los Olivos serves Italian food. Dinner only. Reservations and resort wear required.
Sample menu for Los OlivosSample menu for Los Olivos
Appetizers:
- Fresh salad bar
- Pasta selection
- Zucchini cream soup with smoked salmon
Main courses: - Tuna Mediterranean
- Chicken in marsala sauce
- Scampi fortalezza
La Hacienda - This colorful dinner house features Mexican specialties. Dinner only. Reservations and resort wear required.
Sample menu for La HaciendaSample menu for La Hacienda
Appetizers:
- Salad bar
- Appetizer bar
- Tortilla soup
Main courses: - Lamb in two sauces of avocado and red peppers
- Red snapper fillet veracruz style
- Surf & Turf tampiqueña style
Desserts: - Selections from dessert buffet
D'Oriental - Red walls, wood ceiling, hanging paper lamps, and a parasol create an Asian atmosphere for Chinese, Japanese, Thai, and Indian food. Dinner only. Reservations and resort wear required.
Sample menu for D'OrientalSample menu for D’Oriental
Appetizers:
- Miso soup
- Cucumber salad
- Hot and sour soup
Main courses: - Minced chicken lettuce tacos
- Teppan yaki
- Beef Szechuan
Desserts: - Banana tempura and vanilla ice cream
- Ginger and tangerine tarts
- Midori custard flan
El Pescador - This open-air, beachside restaurant shaded by an enormous palapa serves seafood. Reservations and resort wear required for dinner.
Sample menu for El PescadorSample menu for El Pescador
Appetizers:
- Mixed veggie salad
- Imperial ceviche
- Soup of the day
Main courses: - Grilled tuna
- Shrimps and scallops in lobster sauce
- Salmon in jalapeño sauce
Desserts: - Fruits Macedonia
- Cheesecake
- Chocolate cake
Pacos Tacos - Located on the dining arcade's upper level, this casual snack spot features light Mexican fare. Open-air terrace seating in the evening.
La Piazza - Adjacent to Pacos Tacos on the dining arcade's upper-level terrace, La Piazza serves antipastos, pizza, and desserts in the evenings. Casual dress. Reservations not required.
El Lago - This spot by the main pool in the resort's Flamenco lodging section features light lunches and snacks.
Kids Club - Features kid menu favorites.
Royal Club - Reserved for Royal Club guests only. Relaxed but elegant, this serves meals in an all-white setting of draped muslin and table linen. Air-conditioned and roofed by a palapa.
Lobby Bar - Open late morning to midnight.
Terraza Bar - Open late afternoon to late night.
La Bodeguita Bar - Open evenings only.
Pool Bars - In both Flamenco and Cangrejo areas. Open late morning through the afternoon.
The Hundido Bar - Flamenco area. Open late morning through the afternoon.
El Lago Bar - Located at the main pool. Open late morning through the afternoon.
Beach Club Bar - Open mid-morning through the afternoon.
Beach Bar - Open mid-morning through the afternoon.
Sport Bar - Open late afternoon until the wee hours of the morning.
Palenque Disco - Open from late evening.
Location
Carretera Federal 307
Chetumal a Puerto Juarez, KM 381
Xcaret, Quintana Roo 77710
Mexico
Nearest major airport:
Cancun, Mexico (CUN-Cancun Intl.)
Area:
Xcaret, Quintana Roo, Mexico
Important Information
Extra person charges may apply and vary depending on hotel policy.
Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in. Special requests made via this Web site cannot be guaranteed and may incur additional charges.
- Pets not allowed
- Check-in time is 3 PM
- Check-out time is Noon
