Sun Palace Couples Only All Inclusive
Information & Amenities

Hotel Information: Entertainment staff at this couples-only resort organizes games and activities on the beach and at the main pool, which guests may participate in, or not.
Amenity highlights: Among highlights are three infinity swimming pools, including one with a swimup bar. Spa facilities provide a number of treatment rooms, and a fitness center is also on site.
Insider tip: As part of the All-Inclusive Plan, guests may use facilities, restaurants, and bars at partner resorts Beach Palace and Cancún Palace on Cancún Island; at Moon Spa & Golf Club south of Cancún Island; and at Xpu-Há Palace, Aventura Spa Palace, and Playacar Palace on the Riviera Maya south of Cancún; and Cozumel Palace in Cozumel.
Property Amenities
The majority of amenities, activities, and gratuities at this Cancun resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).
Sun Palace's beauty shop offers massage, facials, hair braiding, and hair and nail care (surcharges). A fitness room contains cardio machines, weight machines, and free weights.
Wireless Intenet access is complimentary throughout the resort.
- Swimming pool - indoor
- Swimming pool - outdoor
- Poolside bar
- Spa tub
- Steam room
- Sauna
- Concierge desk
- Fitness equipment
- Bar/lounge
- Restaurant(s) in hotel
- Room service (24 hours)
- Parking (free)
- Self parking
- Banquet facilities
- Conference room(s)
- Audio-visual equipment
- Number of rooms: 252
- 24-hour front desk
- Porter/bellhop
- Express check-out
- Doorman/doorwoman
- Multilingual staff
- Express check- in
- Number of floors: 8
- Tour assistance
- Hair salon
- ATM/banking
- Gift shops or newsstand
- Shopping on site
- Currency exchange
- Medical assistance available
- Beauty services
- Dry cleaning service
- Elevator/lift
- Caters to couples
- Internet access in public areas - complimentary
- Internet access - wireless
- Spa services on site
- Swim-up bar
Room Descriptions
The majority of meals and activities at the Sun Palace are included in the room rate; guests will not be charged extra for a majority of meals and activities (scroll up to the All-Inclusive Details section for more information).
This all-inclusive Cancún hotel offers 252 guestrooms in an eight-story building. Balconies provide full or partial views of the Caribbean Sea.
Liquor dispensers contain rum, brandy, Scotch, and tequila, while minibars chill bottled water, beer, and soft drinks. All rooms include in-room digital safes and flat-screen LCD TVs. Bathrobes and slippers are provided; bathrooms have showers only.
Room Features
- Internet access - wireless
- Premium TV channel(s)
- Cable/satellite TV
- Balcony
- Air conditioning
- Climate control
- Blackout drapes/curtains
- Internet access - complimentary
- Voice mail
- Free local calls
- Minibar
- Coffee/tea maker
- Bottled water in room (complimentary)
- Wake-up calls
- Housekeeping (daily)
- Turndown service
- Bathrobes
- Complimentary toiletries
- Hair dryer
- Jetted tub
- Slippers
- Shower only
- Electronic/magnetic keys
- Iron/ironing board
- In-room safe
- Television
- Clock radio
- Window opens
- Smoking rooms
Area Attractions
El Rey ruins (archeological site) - 2 km (1.25 mi)
Hilton golf course - 3 km (1.75 mi)
Parque Nizuc/Wet 'n Wild (water park) - 4 km (2.5 mi)
AquaWorld marina (watersports) - 4 km (2.5 mi)
Cancún Palace resort (complimentary facilities, food, drink) - 5.5 km (3.5 mi)
Plaza Kukulcán (shopping, dining) - 7 km (4.5 mi)
La Isla Mall (shopping, dining) - 8 km (5 mi)
Beach Palace resort (complimentary facilities, food, drink) - 8.5 km (5.25 mi)
Plaza Flamingo - 8.5 km (5.25 mi)
Moon Palace Golf & Spa Resort (complimentary facilities, food, drink) - 10 km (6.25 mi)
Plaza Forum - 11 km (7 mi)
Central entertainment/dining zone - 12 km (7.5 mi)
Cancún Convention Center - 12 km (7.5 mi)
Isla Mujeres ferry - 12.5 km (8 mi)
Pok-Ta-Pok golf course - 13 km (8.75 mi)
Downtown Cancún - 20 km (12.5 mi)
Playa del Carmen - 70 km (43.75 mi)
Xcaret (eco-park) - 80 km (50 mi)
Aventura Spa Palace resort (complimentary facilities, food, drink) - 85 km (53 mi)
Xpu-Há Palace resort (complimentary facilities, food, drink) - 90 km (56.25 mi)
Xel Há (eco park) - 115 km (72 mi)
Tulum (archeological site) - 140 km (87.5 mi)
Coba (archeological site) - 180 km (112.5 mi)
Chichén Itzá - (archeological site) - 185 km (115.5 mi)
Cancún International Airport (CUN): Approximate driving time to the Sun Palace All Inclusive is 12 minutes and distance is 12 km (7.5 mi).
Driving directions from Cancún International Airport: Take airport access road going east and follow signs to Zona Resortera. Proceed north on Boulevard Kukulcán, the main street extending along Cancún Island. Resort is located on the right approximately 4 km (2.5 mi) past Parque Nizuc.
Getting there: Shared vans ($5–$15) and authorized taxis (more than $36) transport guests from the airport to the hotel. Car rentals are available online.
Getting around: The Sun Palace is located on Boulevard Kukulcán, the main street extending the length of Cancún Island. Public buses costing approximately 60 cents operate 24 hours a day along Boulevard Kukulcán through the hotel zone to downtown Cancún on the mainland. Taxi rates are determined by zone, with a minimum fare of approximately $7.
Prices subject to change without notice.
Activities
The majority of recreational facilities and activities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).
The resort features three infinity pools, including one with a swimup bar.
Guests of Sun Palace can enjoy complimentary non-motorized water sports at the Wet ‘n Wild marina. Golf is available at the Moon Palace Golf & Spa Resort. If guests book a room with golf, transportation to and from the course is included.
AquaWorld, an independently operated marina located 4 km (2.5 mi) away on Nichupté Lagoon, offers a variety of water sports, including parasailing, personal watercraft, sailing, windsurfing, fishing, scuba diving, and snorkeling. These activities are not part of the All-Inclusive Plan and must be paid for separately.
The recreational activities listed below are available either on site or near the resort; fees may apply.
- Golfing nearby
- Snorkeling nearby
- Scuba diving nearby
- Swimming on site
- Personal watercraft nearby
- Windsurfing nearby
- Aerobics on site
- Parasailing nearby
- Fishing nearby
Restaurants & Bars
The majority of meals and beverages at the following restaurants are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information).
El Alamo - Open daily for breakfast, lunch, and dinner. Lunch is Mexican buffet style and dinner is Mexican à la carte. Dress code: Casual elegance: long pants, collared shirts, and shoes required.
La Tratto - Breakfast buffet features international cuisine. Dinner features à la carte Italian cuisine. Dress code: Casual elegance: Long pants, collared shirts, and shoes required.
The Steak - Serves steak and seafood à la carte dinner only. Dress code: Casual elegance: Long pants, collared shirts, and shoes required.
Pool Snack Bar - Offering snacks mid morning to early evening.
Pool Bar – Open daily from mid-morning to late afternoon for tropical drinks, beer, cocktails.
Beach Bar – Open daily from late morning to late afternoon.
Lobby Bar - Open mid-morning to late night for tropical drinks, cocktails. Tea service available 5–7 PM daily (subject to change). Continental breakfast served 5:30–8 AM.
Oriental Lounge - Snacks à la carte.
Location
Blvd Kukulcan Km 20 Hotel Zone
Cancun, Quintana Roo 77500
Mexico
Nearest major airport:
Cancun, Mexico (CUN-Cancun Intl.)
Area:
Cancun Hotel Zone, Cancun, Quintana Roo, Mexico
Important Information
This hotel is for adult couples only.
Extra-person charges may apply and vary depending on hotel policy.
Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in. Special requests made via this Web site cannot be guaranteed and may incur additional charges.
- Pets not allowed
- Check-in time is 3 PM
- Check-out time is Noon

