Moon Palace Golf & Spa Resort All Inclusive
Information & Amenities
Property Amenities
The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).
Featuring one suite with sauna, steam room, and double spa tub as well as smaller hydrotherapy suites, a 30-treatment-room health spa offers massage, body wraps/ scrubs, facials, and hair/nail care. (Surcharges for all services.) Two beauty shops offer massage, facials, waxing, hair braiding, and hair/nail care. (Surcharges for all services.)
Each of the resort's two sides includes a complimentary fitness center with cardio machines, weight machines, free weights, and women's and men's saunas and steam rooms. Shops sell rugs, leather goods, beachwear, resortwear, and gifts. Paintball is on site; guests are encouraged to make reservations, but walk-ins are welcome based on availability (surcharge).
- Swimming pool - outdoor
- Poolside bar
- Swim-up bar
- Swimming pool - children's
- Full-service health spa
- Steam room
- Sauna
- Concierge desk
- Health club
- Fitness equipment
- Restaurant(s) in hotel
- Bar/lounge
- Nightclub
- Parking (free)
- Self parking
- Exhibit space
- Conference room(s)
- Event catering
- Meeting rooms (small groups)
- Ballroom(s)
- Business center
- Banquet facilities
- Internet access - wireless
- Internet access in public areas - complimentary
- Audio-visual equipment
- Business services
- Multilingual staff
- Number of rooms: 2,103
- 24-hour front desk
- Porter/bellhop
- Express check-out
- Doorman/doorwoman
- Security guard
- Express check- in
- Number of floors: 3
- Hair salon
- ATM/banking
- Gift shops or newsstand
- Shopping on site
- Tour assistance
- Currency exchange
- Medical assistance available
- Beauty services
- Dry cleaning service
- Pool table
- Arcade/game room
- Air-conditioned public areas
- Supervised child care/activities
- Wedding services
- Elevator/lift
- Parking (valet)
- Room service (24 hours)
Room Descriptions
The majority of meals and activities at this resort are included in the room rate; guests will not be charged extra for a majority of meals and activities (scroll up to the All-Inclusive Details section for more information).
The resort offers 2,103 guestrooms in 16 three-story hacienda-style buildings divided between two sides (Sunrise, Nizuc and golf suites by the golf course) that include nearly identical facilities and amenities. Rooms feature balconies or enclosed ground-floor terraces furnished with chairs and hammocks that provide views of gardens or the Caribbean Sea. Bathrooms contain two-person walk-in showers and two-person jetted tubs. Liquor dispensers hold rum, brandy, Scotch, and tequila. Minibars contain bottled water, beer, and soft drinks.
Decor features dark wood furniture, including marbletop table and dresser; tan-marble floors with brown-marble accents; and white walls and ceilings.
Room Features
- Internet access - wireless
- Premium TV channel(s)
- Cable/satellite TV
- Balcony /terrace - private
- Climate control
- Air conditioning
- Blackout drapes/curtains
- Internet access - complimentary
- Free local calls
- Voice mail
- Minibar soda, bottled water, beer
- Coffee/tea maker
- Wake-up calls
- Housekeeping (daily)
- Bathrobes
- Complimentary toiletries
- Hair dryer
- Jetted tub
- Slippers
- Separate bathtub and shower
- Child care (in room, surcharge)
- Electronic/magnetic keys
- Clock radio
- Window opens
- Iron/ironing board
- In-room safe
- Smoking rooms
- Rollaway beds
- Cribs (infant beds) available
Area Attractions
Sun Palace resort (complimentary facilities, food, drink) -10 km (6.25 mi)
Wet 'n Wild (water park) - 12.5 km (8 mi)
El Rey ruins (archeological site) - 14.5 km (9 mi)
Cancún Palace resort (complimentary facilities, food, drink) - 15.5 km (9.75 mi)
Downtown Cancún - 16 km (10 mi)
Beach Palace resort (complimentary facilities, food, drink) - 18.5 km (11.5 mi)
Plaza Kukulcán (shopping, dining) - 19.5 km (12 mi)
La Isla Mall (shopping, dining) - 20.5 (12.75 mi)
Plaza Flamingo (shopping, dining) - 21 km (13 mi)
Plaza Forum - 23.5 km (14.75 mi)
Central entertainment/dining zone - 24 km (15 mi)
Cancún Convention Center - 24 km (15 mi)
Isla Mujeres ferry - 24.5 km (15.25 mi)
Playa del Carmen - 68 km (42.5 mi)
Xcaret (eco-park) - 74 km (46.25 mi)
Aventura Spa Palace resort (complimentary facilities, food, drink) - 87 km (55.25 mi)
Xpu-Há Palace resort (complimentary facilities, food, drink) - 97 km (60.5 mi)
Xel Há (eco-park) - 122 km (76.25 mi)
Tulum (archeological site) - 131 km (82 mi)
Coba (archeological site) - 173 km (108 mi)
Chichén Itzá (archeological site) - 178 km (111.25 mi)
Cancún International Airport (CUN): Approximate driving time to the Moon Palace Golf and Spa Resort is 10 minutes and distance is 8.5 km (5.25 mi).
Driving directions from Cancún International Airport: Take airport access road going east. Turn right at intersection with Hwy 307. Gate to Moon Palace is immediately visible on left. Enter gate and proceed 2.5 km (1.5 mi) to reception building.
Getting there: Shared vans (US$5-$15) and authorized taxis (US$16-$25) transport guests from the airport to the resort. Car rentals are available online. Prices are subject to change.
Getting around: Complimentary shuttle buses operate 24 hours per day between the resort's two sides (a 2.5-minute ride), with stops during daylight hours at the golf course's reception area, where golfers then may take golf-cart shuttles to the clubhouse. During daylight hours, complimentary vans shuttle guests to the golf clubhouse and the health spa. Use of bicycles is complimentary.
Beginning at noon daily, the resort provides complimentary shuttle service on a space-available basis in air-conditioned buses to three shopping malls on Cancún Island, with stops at Palace Resorts' three Cancún Island resorts, Sun Palace, Cancún Palace, and Beach Palace, where Moon Palace guests are permitted to use facilities and dine and drink at those resorts' restaurants and bars. Buses also depart Moon Palace at 2 PM, 5 PM, and 7 PM. Passengers on each bus return at a scheduled pickup time four hours after departure except for those on the 7 PM bus, which returns from Cancún Island at 10:30 PM.
Activities
The Moon Palace Golf and Spa Resort is set along 1 km (0.75 mi) of beach, where lounge chairs offer sunbathing comfort and thatched-roof palapas provide shade. Each of the resort's two sides (Sunrise and Nizuc) includes an immense lagoon-style swimming pool measuring more than 200 meters (219 yards) wide that includes shallow areas for lounge chairs, jetted sections, and swim-up bars. Surrounding sundecks include palapas and toddlers' pools.
Use of kayaks, windsurfers, and Hobie Cat sailboats are part of the All-Inclusive Plan. Independent operators on the beach rent Jet Skis and offer parasailing and scuba diving and snorkeling excursions for surcharges.
Use of a championship-grade miniature golf course, six lighted tennis courts, basketball courts, and bicycles is part of the All-Inclusive Plan. Also complimentary are step aerobics, salsa aerobics, abs, firm-butt, and body-sculpting in the resort's two fitness centers and yoga classes in a meditation garden. Aerobics are offered in both of the resort's pools. A climbing tower is also on site.
Designed by Jack Nicklaus, the championship course at the the Moon Spa & Golf Club winds through mangrove forests. Amenities include a driving range, pro shop, and snack and beverage carts. Play on the golf course and use of facilities is not part of the All-Inclusive Plan but must be paid for separately. Golf carts are equipped with a GPS system. Greens fees include use of a cart. Clubs and shoes are available for rent. Instruction can be arranged for surcharges. The club also features an outdoor pool, two restaurants, and a bar.
The recreational activities listed below are available either on site or near the resort; fees may apply.
- Basketball on site
- Golf - driving range on site
- Golf - miniature on site
- Swimming on site
- Scuba diving nearby
- Snorkeling nearby
- Golfing on site
- Tennis on site
- Windsurfing on site
- Sailing on site
- Fishing nearby
- Aerobics on site
- Volleyball on site
- Yoga classes/instruction on site
- Personal watercraft on site
- Parasailing on site
- Running track/path on site
- Hiking/biking trails on site
- Horse riding/rental nearby
- Playground on site
Restaurants & Bars
The majority of meals and beverages at the following restaurants are included in the room rate for the Moon Palace Golf & Spa Resort All Inclusive (scroll up to the All-Inclusive Details section for more information).
El Manglar - Air-conditioned restaurant serving international breakfast, lunch, and dinner buffets.
Arrecifes - Open-air restaurant. Breakfast, lunch buffets. Salad bar and Brazilian-style skewered meats sliced at table for dinner.
Los Caporales - Air-conditioned, Mexican-decor dinner restaurant featuring Mexican ŕ la carte menu. Dress code: Long pants, collar shirts, closed-toe shoes for men.
Sample menu for Los CaporalesSample menu for Los Caporales
Appetizers:
- Ceviche
- Cheese dip and flautas
Salads: - Mixed vegetable
- Tortilla and spinach salad
Soups: - Lime and beans cream
Main courses: - Enchiladas
- Fajitas
- Garlic shrimp
- Mayan style chicken breast
Desserts: - Rice pudding
- Chocolate cake
- Ice cream
Palapa Delfines - Casual, open-air, poolside spot. Salad bar, lunch buffet, mixed-grill dinner buffet.
Palapa Pelicanos - Casual, open-air, poolside spot offering buffet lunch and sushi bar.
Sweet and Coffee - Coffee shop also serving crepes and pastries. Open from early morning until late night.
Lobby Bar - Open mid-morning to after midnight. Continental breakfast. Hot and cold snacks in afternoon. Tropical drinks, cocktails day and night. Live music in evening.
El Caribeńo - Caribbean cuisine ŕ la carte for dinner. International buffet for breakfast and lunch.
Bugambilias - Air-conditioned restaurant serving breakfast, lunch buffets. Mexican ŕ la carte menu for dinner. Dinner dress code: Long pants, collar shirts, closed-toe shoes for men. Bugambilias is the only restaurant offering night-owl service (12 AM–4 AM).
Sample menu for BugambiliasSample menu for Bugambilias
Appetizers:
- Chorizo fondue
- Marinated chicken wings
- Seafood crępes
Soups: - Tortilla
- Cheese
- Lime
Main courses: - Marinated skirt steak
- Grilled beef tenderloin
- Fish Veracruz style
- Chicken breast in mole poblano
- Salmon with cilantro-cream sauce
Desserts: - Chef's selections
Momonohana - Air-conditioned, Asian-style restaurant. Dinner dress code: Long pants, collar shirts, closed-toe shoes for men.
Sample menu for MomonohanaSample menu for Momonohana
Appetizers:
- Cheese-banana kebob
- Spring roll
- Yakitori
Soups: - Miso
- Mushroom-tofu
- Chicken
Main courses: - Almond chicken
- Sweet -and-sour pork
- Beef teriyaki
- Shrimp chop suey
Desserts: - Tempura banana
- Ginger pie
- Fresh lychees
Palapa Barracuda - Open-air spot between pool, beach serving light ŕ la carte breakfast, lunch buffet, and ŕ la carte dinner.
Sample menu for Palapa BarracudaSample menu for Palapa Barracuda
Salads:
- Caesar
- Mixed greens
- Smoked salmon
Soups: - Cuban lentil
- Cream of corn
Main courses: - Grilled steaks
- Curried chicken breast
- Tuna steak
- Clams Rockefeller
- Vegetarian lasagne
Desserts: - Chef's selection
La Gondola - Air-conditioned restaurant serving breakfast buffet and Italian dinner buffet. Stained-glass ceiling. Live piano music at dinner.
Palapa Fragata - Open-air spot between pool, beach serving lunch buffet and seafood dinner buffet.
La Trattoria - Serves Continental breakfast and international breakfast buffet; lunch buffet; and á la carte Italian dinner. Located near the golf course (lobby-to-lobby transportation provided).
Bambu - Serves á la carte Asian cuisine for dinner. Located near the golf course (lobby-to-lobby transportation provided).
19th Hole - Serves snacks and drinks near the golf course.
Pool Bar Columpios - Open-air bar under thatched roof located on swimming-pool island. Rope-swing seats (columpios). Open mid-morning to late night.
Lobby Bar - Open mid-morning to after midnight. Continental breakfast. Hot and cold snacks in afternoon. Tropical drinks, cocktails day-and-night. Live music in evening.
Andromeda Nightclub & Disco Bar - Dark ambiance with sparkling walls. Wood dance floor. Banquettes. Open late night to after midnight. DJ music.
El Manglar - Italian dinner buffet.
Location
Km 340 Carretera Cancun - Chetumal
Cancun, QU 77500
Mexico
Nearest major airport:
Cancun, Mexico (CUN-Cancun Intl.)
Area:
Cancun (and vicinity), Quintana Roo, Mexico
Important Information
Extra-person charges may apply and vary depending on hotel policy.
Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in. Special requests made via this Web site cannot be guaranteed and may incur additional charges.
- Pets not allowed
- Check-in time is 3 PM
- Check-out time is Noon
